NecticThe Industry-Leading Platform for Customer Experience (CX)
Using Netic’s CX services, you can create innovative customer experiences and tweak them until they're perfect. Ensure that the customer is at the center of all business decisions by collecting feedback from all channels, discovering insights automatically with a robust analytics suite, and acting on those insights with automated processes and integrations into your existing technology stack.
A unified, robust CX platform
Listen + Remember
The best way to keep up with your customers is to listen to their thoughts in real-time across all platforms and document their interactions.
Analyze + understand
Implement insightful statistical, linguistic, vocal, and prescriptive analysis routinely and broadcast your findings to teams across the enterprise.
Build a culture of action
Use features such as diversification, quotas, email triggers, mobile optimization, embedded data, and more.
We are loved by Analysts and
adored by our Customers!
Netic’s Customer Experience aids businesses in having meaningful dialogues with customers, measuring their experiences across all touchpoints, prioritizing and predicting key experience drivers, and taking action across the whole enterprise.
An innovative customer experience platform
We've found a solution that leverages the combined strengths of our teams to get optimal results. We pay close attention to detail and give you detailed, step-by-step instructions.
- Quickly create surveys with zero coding experience
- Distribution via all possible channels at once; this includes mobile, online, email, social media, and more.
- Packaged applications and projects organized by sector
- Preset triggers for online, mobile, and third-party notifications
- Strong textual, numerical, vocal, and predictive analytic power
- Expert advice based on extensive research
- Comprehensive, enterprise-level protection by default